The world of ecommerce website design and development is continuously evolving and advancing, making it difficult for businesses to keep up with the ever-changing trends. From customer experience to brand promotion, ecommerce stores must constantly upgrade their design and development to remain competitive in the market. Here are some of the top ecommerce trends to look out for in 2021.
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Mobile-First Design: With the growing popularity of smartphones, having a mobile-first website design is essential to increase the chances of success. It’s important to make sure your ecommerce store is optimized for both desktop and mobile devices, as mobile shoppers now account for half of online retail purchases. This means designing with a responsive layout, optimized checkout process and quality images that are mobile-friendly.
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AI and Chatbots: AI-driven chatbots are becoming more popular in ecommerce websites as they can help to provide customer service and allow customers to get the answers they need quickly. With AI and chatbots, customers can get quick answers to frequently asked questions, receive personalized product recommendations, or get help finding information about a product or service.
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Voice Shopping: Voice-activated commerce continues to grow in popularity, with voice searches now accounting for more than 20 percent of all searches. This new way of shopping enables users to search for items and make a purchase by simply speaking into their device, making the online shopping experience more convenient.
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3D Shopping: Many ecommerce websites are now implementing 3D shopping, providing customers with a realistic, immersive shopping experience. Through 3D shopping, customers are able to get a better sense of the product before they make a purchase by virtually viewing and rotating an item in 3D space.
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AR/VR Shopping: Another trend that’s becoming more popular on ecommerce platforms is augmented reality (AR) and virtual reality (VR) shopping. This technology enables customers to explore products and get a better sense of how they will look in real life. By leveraging these new technologies, businesses can improve the overall customer experience and encourage people to make more purchases.
With the latest trends in ecommerce website design and development, businesses can set themselves apart from their competitors and offer an improved shopping experience for their customers. Don’t miss out on this opportunity to stay ahead of the curve and make your ecommerce platform more profitable.
